Privacy Policy
BidRWA Marketplace Privacy Policy
By using the BidRWA Marketplace website, mobile application, and services (collectively, the “Services”), you consent to the following privacy policy. Your right to privacy and control over your personal information is important to us.
To ensure that you understand how we collect and use personal data as part of the Services, please note the information below.
  1. Personal Information

    We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

    The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

    Account Information: When you create an account or use our Service, you provide us with certain information. We collect this information and other data you add your account, such as email address, username and other information you provide.

    Verification Information: We may need to collect information to verify your account or identity such as your phone number, email address or information relating to the authentication app you use.

    Other Information Provided by You.  If you provide us with feedback or contact us, we may receive your name and contact information (such as an email address) and other similar information or associated with the message you send.

    Payment Data. We may collect data necessary to process your payment if you make purchases, such as your blockchain wallet address, your user ID or information we collect about you when you use our Service.

  2. Use of Personal Information

    We may use the information collected and received from you for the following purposes:

    • To verify your identity, update our records and generally maintain your Account with us.
    • Provide our Services and customise the content shown to you.
    • Develop, operate, improve, deliver and maintain our Services.
    • To process transactions.
    • To process or arrange payment and/or shipping services.
    • To process or resolve any dispute arising from or in connection with any transactions, in accordance with our Terms of Service.
    • To detect or monitor any frauds or other prohibited content, businesses or activities.
    • Responding to your queries and resolving complaints.
    • To facilitate, confirm and/or provide updates or notifications in relation to any transactions.
    • Carry out polls, surveys, analysis and research on how our Services are being used and how we can improve them.
    • To update you on your listings and our Services (e.g. new offers, new feedback, new comments). These updates will be sent by email of your Account.
    • To send you marketing and/or promotional materials on the latest products and services of BidNow or carefully selected third parties. These updates will be sent by email of your Account. These marketing communications may also be communicated to you through WhatsApp messages if you have indicated that you wish to receive such updates through these methods.
  3. On-Chain Data

    By using BidRWA Marketplace you acknowledge that your PII, including your BidNow wallet address, is stored on the publicly searchable Polygon blockchain and that neither BidRWA Marketplace, nor any third party, has any power to delete such data published by its User’s on the Polygon blockchain . You hereby release and indemnify BidRWA Mrketplace of any data privacy liability associated with data that you published to the Polygon blockchain by using by using BidRWA Marketplace. If you perform any transaction on our site involving the blockchain you expressly, explicitly, publicly publish that information, and manifestly make it public data.

    The details of your RWA-related transactions are public information and stored on the Polygon blockchain in association with your BidNow wallet addresses. Your username is publicly identified with your BidNow wallet address on the Marketplace. If your account is ever deleted, then any transaction history on the Marketplace will display “anonymous” instead of your username.

  4. Disclosure of Your Information
    1. Third Party Service Providers: We may share your information and information about you with third party service providers to: provide technical infrastructure services; conduct quality assurance testing; analyze how our Service is used; prevent, detect, and respond to unauthorized activities or potential violations of our Terms of Service or policies; identity verification purposes; provide technical and customer support; and/or to provide other support to you, us, and/or to the Service.

      In addition to other information described in this Privacy Policy, we may collect and share with third party data management platforms or advertising and analytics partners precise location information. This location information may be used by itself, aggregated, or combined with mobile identifiers (such as IDFAs and Android IDs), and shared with third parties for purposes related to advertising, analytics, attribution (e.g., measuring ad performance), analytics and market research. We have included the links to their privacy policies below.

    2. Affiliates: We may share the information with our related and associate companies and affiliates for the purposes of performing certain aspects of our Services and for the purposes as set out in this Privacy Policy.
    3. Legal Obligations: We may share any information collected in accordance with this Privacy Policy with: (i) governmental and other regulatory authorities or the courts in any jurisdiction; (ii) any third party claimants or potential third party claimants; or (iii) your card issuing bank, financial institution and/or payment service provider, to process or resolve any chargeback, payment reversal and/or dispute arising from or in connection with a transaction using our Services in accordance with our Terms of Service.

      We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Services or the rights, property or personal safety of any person.

    4. Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

    We respect your privacy and we will not sell your personal information to any third party. We may disclose data and aggregate statistics about users of our Services and sales to prospective partners, advertisers, sponsors and other reputable third parties in order to describe our Services, deliver targeted advertisements or for other lawful purposes, but these data and statistics will not include information which can be used to identify you.

  5. Transfer of information

    By using our Services, you authorise us to use your information in Malaysia where BIDRWA operates for the purposes mentioned above. We will ensure that your information is transferred in accordance with this Privacy Policy and protected in accordance with applicable laws on personal data protection (including, but not limited to, the Personal Data Protection Act 2010 of Malaysia).

  6. Protecting your information

    The security of your information is important to us. We have security measures in place to protect against the loss, misuse and alteration of information under our control. We also follow generally accepted industry standards to protect the information transmitted to us over the Internet, both during transmission and once we receive it. Sensitive information (such as credit card numbers) are encrypted using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

    It is important that you protect against unauthorised access of your Account and information by choosing your password carefully, and keeping your password and Account secure (e.g. by signing out after using our Services).

  7. Tracking technologies

    We use tracking technologies on our Services. These enable us to understand how you use our Services which, in turn, helps us to provide and improve our Services. However, the tracking technologies do not access, receive or collect information which can be used to identify you. We have listed below some examples of the tracking technologies used on our Services:

    • Cookies. A cookie is a small data file sent from a website to your browser that is stored on your device. Cookies are used for a number of purposes, including to display the most appropriate content based on your interests and activity on our Services, estimate and report our Service's total audience size and traffic, and conduct research to improve our Services. We may also partner with selected third-party vendors such as Google Analytics to allow tracking technologies and remarketing services on our Platforms through the use of first party cookies and third-party cookies for such purposes. You can configure your device's settings to reflect your preference to accept or reject cookies. If you reject all cookies, you will not be able to take full advantage of our Services.
    • Pixels. We may from time to time use certain Facebook Business Tools such as the Facebook Pixel. This tool allows BidNow to keep track of what users do after they see or click on a Facebook advertisement and enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research. BidNow will be able to better understand and deliver ads and make them more relevant to you. The collected data remains anonymous and BidNow cannot see the personal data of any individual user.

    However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes and in accordance with Facebook’s Data Use Policy. Facebook has ultimate control of the information gathered through the Facebook Business Tools and communications. You can opt-out of Facebook’s use of cookies and Facebook Pixel through settings on your Facebook Account or withdraw your consent here.

    Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Facebook’s Data Policy which can be found at https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and outside of Facebook. A cookie can also be saved on your device for these purposes.

    Please click here if you would like to withdraw your consent https://www.facebook.com/settings/?tab=ads#_=_

    • Flash cookies. We use Flash cookies (a.k.a local shared objects or LSOs) to store some of your viewing preferences on our Services. These are used to collect and store information, but differ from browser cookies in the amount, type and manner in which data is stored.
  8. Changes to this Privacy Policy

    We reserve the right to make changes to this Privacy Policy at any time and all changes will be posted here. If we believe that the changes are material, we will notify you of the changes by posting a notice on our Services or by email. You are responsible for reviewing the changes which we make this Privacy Policy. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.

  9. Contact Us

    If you have any questions, complaints, concerns or comments on our Privacy Policy, we welcome you to contact us by sending an email [email protected] Your indication at the subject header would assist us in attending to your email speedily by passing it on to the relevant staff in our organisation. For example, you could insert the subject header as "Accessing Personal Data".

  10. Conflict

    Please kindly note that where this Privacy Policy has been translated to any other non-English language, in the event of any inconsistencies in the meaning of any provision of the English language text of this Privacy Policy, the English language text shall prevail.

    BIDRWA Marketplace does not: (a) offer goods or services to, or monitor the behaviour of, European Union data subjects; and (b) process and/or hold the personal data of data subjects residing in the European Union.